shipping information

dream guitars

Shipping information

EMS (Express Mail Service)

Cost: $23 (free for orders above $150)
Delivery time: 2-5 business days

We offer FREE EMS shipping for orders above $150

EMS, the guaranteed worldwide courier service, is an international expedited shipping option offered by the Israel Postal Authority and 200 postal administrations worldwide. EMS guarantees delivery times of within 2-5 business days to main destinations worldwide with Internet tracking. To learn more about EMS, please visit the Israeli postal website

Registered mail

Cost: $6
Delivery time: 8-21 business days
Note: The shipped items will require a recipient signature to validate it has arrived to its destination

Customs, Duties, and Taxes are not included in the total at checkout.
Orders may be subject to import taxes, customs duties and fees determined by the customs agency within the destination country. Payment of any additional charges for customs clearance taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.

*Please note, because we make most items to order, it may take some time before your order will be ready for delivery. You will receive an email confirmation once your order ships.
If you have a due date please let us know what we can do to make sure you receive your order on time.

Tracking your order

We send shipping notification to all our clients that includes the package tracking number.
The EMS shipping can be tracked day or two after shipping.

Tone Revival Guitars is committed to timely delivery for your order. However, delivery delays due to inclement weather conditions, carrier delays or incorrect addresses are beyond our control.
If you have any questions about our shipping procedures, please contact us at [email protected] 
If your country is not available to ship to, please email [email protected] and we will assist you with your purchase.

Shipping back to us

Before shipping back please make sure you contact our customer service to receive instructions. A package sent incorrect may be held by the Israeli custom.
For all returns, repair inquiries and exchanges, please email [email protected].
Please include your name, description, photo of the damage.
All repairs are subject to shipping charges.